F.A.Q.

here you will find frequently asked questions about our products and shopping experience

Our products

Yes of course, you can view your buying options in menu : where to buy. If you cannot find specific map from our portfolio please write us an email.

Although we are fully “booked”, there is lot of countries in the world we like the challenge to create something out of ordinary as we are after all, artists.

It depends on the size but the general rule of print, there is no efficient way to print less than a thousand of posters. Lesser quantity multiplies the final price.

Again, it depends on the size, number of landmarks and overall difficulty to create your idea. It is expected to be more than our mass-roduced maps you can see when you have B2B account with us. If not, we strongly encourage you to create one.

The size of landmark is about a size of a coin when printed. In reality it could be 15-50km, depending on map. In this area we can only choose one and its the harderst choice we have to make.

Each landmark have its own zone. Each zone area is below the scratch-off layer. First you need to visit landmark to scratch whole zone off. Now you have distinctively separated what you have already visited and what you need to visit next time. Each map has some amount of landmarks you need to visit so you can scratch whole map off. Kids love scratching-off and it motivates them to explore more and more.

Since our first map produced in 2017 is still scratchable we are happy to say it is very long. It should be more than 10 years after production. We are very serious when it comes to scratch-off layer quality. Each map is packed in strenghtened cardboard tubes.

There is no rate. Since we sell our maps B2C too in different channels, the only time our product is returned is simply, because the other person already had it. We have almost zero fault rate. There was no damaged map during transport since 4 years. Just follow our advice on packing.

Don’t put the shipping label on tube. This is the most common issue we have so far discovered. The gift tube is part of experience to gifted person. We advise to pack our tube maps in cardboard boxes. If you don’t have your producer of FEFCO boxes we will be happy to sell you ours. Please not that this may be more expensive due to shipping costs. We also may sell pack-ready maps, already box packed, if you are interested please contact us.

We have universal packages for XL maps in boxes of 8 and 24 maps. When we ship more we join 2×24 maps together to ship as one package. It saves on costs of shipping. Other products that have different dimensions are packed in maximum of 25Kg per package to minimise costs.

Website experience

Minimum order value is 100€ excl. VAT . There is no minimum quantity for maps but it is recommended to order in multiples of at least 8. 24 is the best quantity for product safety

It is activated instatly, we check your details via EU databases.

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All of our product photography is located in cloud. You can access it via menu About us -> After sales support